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Who are Ink Exchange?
Why should I recycle my ink cartridges?
How can I pay for my purchases?
Is my credit card information secure?
How will will I have to pay postage?
How long will my order take to get to me?
What is a compatible inkjet cartridge?
What is a remanufactured cartridge?
What does OEM mean?
Does using remanufactured/compatible inkjet and laser cartridges void my warranty?
Why should I buy a compatible cartridge?
Will I get the same number of printed pages from a compatible inkjet cartridge as from an original inkjet cartridge?
Do you have a Terms and Conditions policy?
Do you have a privacy policy?
Who are Ink Exchange?
Ink Exchange allow inkjet and toner cartridges to be refilled or recycled.
Old ink cartridges are emptied, cleaned, tested and refilled to enable them to be used again.
Toner cartridges are also collected and are broken down into parts and recycled.
Because of this Ink Exchange are able to sell ink cartridges and toner cartridges at much lower prices than the well known high street retailers, with savings of up to 90 per cent on inkjet cartridges and of up 60 per cent on toner cartridges.
Ink Exchange are also involved with many charities and schools, collecting old ink cartridges, recycling them, and raising money for these good causes. This proves to be a great way for these organisations to raise money and help the environment.
For details on how to raise money for your organisation you can contact Ink Exchange by any of the methods here
Why should I recycle my ink cartridges?
Every year more than one billion ink cartridges are used and most of these are thrown away. This figure is predicted to double in the next three years.
Recycling ink cartridges and toner cartridges is a great way to fundraise for your school, non-profit organisation or charity AND you help the environment.
How can I pay for my purchases?
You can pay using Visa, MasterCard, Switch/Maestro, Delta, Solo, American Express and JCB cards using the secure payment portals at Protx or Paypal. Alternatively you can pay us over the phone - simply use the Pay By Phone option after you have placed your order.. We accept purchase orders from schools and government organisations.
Please contact us if you are a business or school and wish to set up a credit account with us.
Is my credit card information secure?
All Credit Card information is passed over a secure connection using the latest encryption technology. When you go to the 'Checkout' page, you will see that the page starts with 'https' (meaning secure SSL connection) and there is a padlock at the bottom of your browser window indicating this. Your details are only decrypted within the secure payment portal. No credit card details are kept on our servers so your card details are safe.
If you have doubts about buying online then simply give us a call on 01603 423333 to make your order.
How much will I have to pay postage?
Delivery is FREE on all orders, no matter what the size. Beware of some sites who's prices seem lower but often more than double at the checkout when postage is added.
How long will my order take to get to me?
We aim to ship all purchases for UK delivery within 3 working days.
What is a compatible inkjet cartridge?
Compatible ink cartridges are non-OEM new cartridges - not recycled. Compatible printer inkjet cartridges are manufactured by a third party to the OEM (Original Equipment Manufacture) specifications. Each printer ink cartridge is carefully researched, manufactured and tested.
What is a remanufactured cartridge?
A remanufactured ink cartridge is a refilled original cartridge. Many printer manufacturers now encourage people to recycle ink cartridges and toner cartridges. These recycled cartridges are then refilled or remanufactured.
What does OEM mean?
OEM means 'Original Equipment Manufacturer' which means an ink cartridge manufactured by the same company as the printer manufacturer.
Does using remanufactured/compatible inkjet and laser cartridges void my warranty?
Hewlett-Packard state that using a refilled print cartridge will not affect the warranty unless failure or damage is attributable to it. This is typical of all manufacturers' warranties.
Why should I buy a compatible cartridge?
Errmm... because it's cheaper!
Will I get the same number of printed pages from a compatible inkjet cartridge as from an original inkjet cartridge?
Compatible inkjet cartridges produce at least the same number of printed pages as from an OEM inkjet cartridge - and in many cases you will get more printed copies from your compatible ink cartridge.
Do you have a Terms and Conditions policy?
Yes - view them by clicking here TERMS & CONDITIONS
