Contract for the Supply of Goods

The display of goods on the ink-exchange.co.uk site amounts to an invitation to treat only and is not an offer to sell goods at any price indicated. No contract for the supply of goods will be deemed to exist between you and ink-exchange.co.uk unless, and until, an email is sent by ink-exchange.co.uk to you confirming that your order has been shipped. This confirmation e-mail amounts to an acceptance by ink-exchange.co.uk of your offer to buy goods from ink-exchange.co.uk and this acceptance is effective regardless of whether or not you receive the e-mail.

Ink-exchange.co.uk are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods, any description applied to the goods, the availability of the goods or the order itself.

Price and availability information is subject to change without notice.

Site Information

To the fullest extent permitted at law, ink-exchange.co.uk is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. ink-exchange.co.uk disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, ink-exchange.co.uk does not represent or warrant that the information accessible via this site is accurate, complete or current.

Processing of orders

We aim to ship all items within 24 hours of receiving your order.

Your order may be delayed if the item is not in stock.

Some items may be unavailable.

We regret we are not able to supply dates our suppliers may get an item in stock.

We will keep you updated by E-mail as to the status of your order (unless you ask us not to).

Credit cards are debited before items are shipped by ink-exchange.co.uk

Value Added Tax (VAT) is included in the cost of goods shipped to countries within the European Union. The current rate is 17.5%.

Shipments outside the European Union (EU) may be subject to local import charges and taxes, which are the responsibility of the purchaser.

Our standard Returns Policy applies to all purchases from ink-exchange.co.uk

Limitation of Liability

This liabilty section applies only to the extent permitted by law.

Except as set out below, neither ink-exchange.co.uk nor any of its directors or other representatives will be liable for damages arising out of or in connection with the use of this site.

Ink-exchange.co.uk does not limit its liability for death or personal injury to the extent only that it arises as a result of negligence of ink-exchange.co.uk, its directors or other representatives.

Ink-exchange.co.uk does not accept liability (except as set out below) for any errors or omissions and reserves the right to change information, specifications and descriptions of listed goods, products and services.

Returns Policy

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, ink-exchange.co.uk shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund you the amount you paid for the goods in question PROVIDED THAT you notify ink-exchange.co.uk of the problem in writing to info@ink-exchange.co.uk within 7 days of delivery of the goods. (please state your Order No.)

Please note that we cannot accept returned goods that we reasonably believe have been used.

You should check that all the items listed on the dispatch note match those contained in your package. If they do not, please email info@ink-exchange.co.uk with your order details.

Ink-exchange.co.uk does not accept liabilty for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of or damage to property and/or loss from claims of third parties arising out of the use the ink-exchange.co.uk website or for any products purchased from the ink-exchange.co.uk website. ink-exchange.co.uk will only be liable for direct loss up to a maximum total of the price of the product purchased in respect of any claim.

Illegal Acts

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic 'fingerprints' of every order placed on ink-exchange.co.uk to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

Governing Law

All purchases from ink-exchange.co.uk are subject to United Kingdom Law.

Modification of Terms

ink-exchange.co.uk reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the ink-exchange.co.uk site.